Crossroads Caring For Carers  (Cowal & Bute)

61/63 Argyll Street,

Dunoon, PA23 7NJ

Tel: 01369 70 7700 (Cowal)



Crossroads. Carers Centre is open  Tuesdays, Wednesdays  and Thursdays 10 am to 4 pm.
Home Respite Services Meet the Team Carers Act Gallery Contact Us
Carers (Scotland) Act 2016
“The Act extends and enhances   the existing rights of Carers in   Scotland”


On 1st April 2018 the Carers (Scotland) Act 2016 came into effect.   The Act extends and enhances the existing rights of Carers in Scotland.  This is to help improve their health and wellbeing so that they can continue to care, if they so wish, and support their ability to have a life alongside caring.  

The Carers Act 2016 brings a new range of duties and powers which include:

Adult Carer Support Plans & Young Carer Statements  

These plans will replace Carers' assessments and consider a range of areas that impact on a Carer.  Young Carer statements must also be produced.  

Carers Charter

This sets out the rights of Carers under the Act

Eligibility Criteria

Eligibility criteria for access to services for Carers must be published.

Carer Involvement

Carers must be involved in both the development of Carers' services and in the hospital discharge processes for the people they care for.  

Local Carers Strategies

Local Carers' strategies, must be produced and reviewed within a set period.  

Information and Advice

An information and advice service must be provided for relevant Carers, with information and advice about rights, advocacy, health and wellbeing (amongst others)

Short Breaks Statements

To prepare and publish a statement on short breaks, and flexible respite options, available in Scotland for Carers and cared for persons.


A carer is anyone, including children and adults who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support. The care they give is unpaid.

Many carers don't see themselves as carers and it takes them an average of two years to acknowledge their role as a carer It can be difficult for carers to see their caring role as separate from the relationship they have with the person for whom they care, whether that relationship is as a parent, child, sibling, partner, or a friend.

It's likely that every one of us will have caring responsibilities at some time in our lives with the challenges faced by carers taking many forms. Many carers juggle their caring responsibilities with work, study and other family commitments. Some, in particular younger carers, are not known to be carers. They don't tell relatives, friends or health and care professionals about their responsibilities because of a fear of separation, guilt, pride or other reasons.

Crossroads Cowal and Bute Carers Centre provides a needs led service which puts the carers at the heart of all support offered and ensures that their voices are listened to.

The aim is to:

Enhance the quality of life for carers and their families

Empower carers to maximise their rights and entitlements

Raise public awareness of carers and their needs

Raise awareness of the value of carers and their     contribution to society

Become a recognised centre of Excellence for carer support

Support Services Available:               

Mission Statement